Privacy Policy

Effective Date: 01/06/2025

At Philhallmark, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.
 

1. Information We Collect

a. Personal Information

We may collect the following personal information:

• Full name
• Phone number
• Email address
• Billing and delivery addresses
• Payment details (excluding card numbers)
• Order history
• Communication records

b. Non-Personal Information

We may also collect data such as:

• Device type and browser
• IP address and location
• Website usage data
• Cookies and session data

 

2. How We Use Your Information

• To process and fulfill your orders
• To contact you about orders or account issues
• To improve our services and user experience
• To send promotional updates and notifications
• To prevent fraud and ensure security
• To comply with legal obligations

 

3. How We Share Your Information

We do not sell your data. We may share information only with:

• Payment processors
• Delivery and logistics partners
• Customer service providers
• Legal or regulatory authorities when required

 

4. Data Retention

We keep your data only as long as needed for service delivery and legal compliance.

 

5. Cookies and Tracking

We use cookies to enhance your browsing experience. You may disable cookies in your browser, but this could affect site functionality.

 

6. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent for marketing

To exercise these rights, contact us at the information below.

 

7. Security

We use secure technologies to protect your information. However, no system is 100% secure, and you use our services at your own risk.

 

8. Children’s Privacy

We do not knowingly collect information from children under 13 years old.

 

9. Policy Updates

This policy may be updated occasionally. Any changes will be posted here with an updated effective date.

 

10. Contact Us

If you have questions about this policy, contact us at:

Philhallmark Supermarket

📞 +2348057150785
📧 support@philhallmark.com