Returns Policy

You may return unopened items within 24 hours of delivery for a store credit and We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your store credit within 2 weeks of giving your package to the return shipper, however, in many cases you will receive a store credit more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days).

If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your store credit once we’ve received and processed the returned item.

We deliver within Benin-City at the moment and are looking to expand into other cities

Delivery time frame
– Same day delivery if you order before noon
– Next day delivery after 12 noon
– Inter state deliveries take 3-7 working days

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose on check-out.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kg. Online orders should not be more than 5KG in weight.

All orders with minimum of ₦70K automatically qualify for free delivery (24hrs). For faster delivery, please pay based on your rates on check-out

Payments

We accept payment by Debit Card only.

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