I understand best buy does re-sell customer returns at a discounted rate, but when you order something listed as new, that's what you should get. I am having a few nightmare issues on EBay, both buying and selling at the moment, but hopefully if things come in 3's I should be OK. Had 3 buying and 3 selling after 10 years of no problem! I was particularly looking for 3 of the items, with the rest as a nice bonus. She says that the item has a hole and is burned. Hi, I recently won a box of 100 plastic items on Ebay. Thanks for taking the time out of your day to create a profile here on the Best Buy Forums! Hi, I recently won a box of 100 plastic items on Ebay. All rights reserved. The open box price on that item is $125 off, so we should at least get that. The CSR's other "solutions" were to return the item to the store ourselves (we're not doing that) or to go talk to a random store manager in person to get a bigger discount. Sale of Damaged Goods. We ordered a dryer yesterday from the Flower Mound Best Buy warehouse. With everything going on in the world, our customer support teams are working hard to connect with everyone as quickly as possible, but it is taking longer than we would like for that to happen. I received an item a week ago and left positive feedback. We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. ... Damaged Item… Amazon.com: damaged items for sale. Eligible for Free Shipping. When you send an item of value to a customer, it’s best to insure the package. Find low everyday prices and buy online for delivery or in-store pick-up Thanks in advance, If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store — and we will arrange for a replacement. amzn.to How It Works: Amazon offers thousands of useful "add-on" items like … A display model (open box) caught my eye so I decided to purchase it. ... Save 50% on 1 when you buy 3. I was particularly looking for 3 of the items, with the rest as a nice bonus. I did not get to use the item until yesterday when I noticed there was a hole in it. Instead of taking this pointless discount I decided to get a replacement. This plan includes features like Accidental Damage from Handling (ADH), 24/7 support, One-time battery replacement, No Lemon policy, Normal wear and tear, Power surge protection, Pixel repair, and burn-in coverage and lastly full parts and labor. All rights reserved. $50 off is an insult. Hello, I am very much disappointed in Best Buy. You had your chance...we kept trying customer service on our own and everyone was so rude and condescending that we have decided to return the item for a refund instead and purchase it from another store. BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies. Hi all I sold an item six weeks ago that was BNWT and now the buyer has initiated a return request. Shop the Best Buy Outlet. ; must reflect structural damage or operational malfunction at or before the point of purchase). Most products don’t come with insurance, and when coverage is available, it typically comes at extra cost. So I spent HOURS on the phone trying to get a resolution from the support hotline and they offered an insulting 10% off to keep the damaged one. When we buy something, whether that is second hand on eBay or in a store, we expect it to be the best condition possible, after all, we have paid the money out for it we do not expect sale of damaged goods. While Best Buy’s official policy states that we do accept returns on damaged items, said items must be manufacturer defects (i.e. Hi, I really need some advice, I have died an ipod on here recently and have had an email 2 weeks later from the seller saying the screen is coming away from the casing. I'm afraid Willslock is right, and the eBay Money Back Guarantee, by far the easiest and cheapest protection you can get, is lost when you pay by bank transfer. It was not in this condition when it left my house. ... Damaged item - … V8 Juice, Original 100% Vegetable Juice, Plant-Based Drink, 11.5 Ounce Can (Pack of 24) While I cannot promise a different outcome, please connect with our specialized Geek Squad Client Care team to discuss what options may be available. Please give this team a call anytime from 8 a.m. to 11 p.m. CT, seven days a week at (800) 304-1259. I received an item a week ago and left positive feedback. I’m very sorry for any disappointment you have felt. Thank you for sharing this experience here on the Best Buy forum. What is Best Buy’s policy on returning damaged items? You see it all the time on Ebay.They Go through the full Spiel on Ebay,and it really does display well blah blah. If you need a new computer on a budget, a refurbished laptop or a refurbished desktop computer will run just as well as brand new models, but will generally be available at reduced prices. The box itself was not damaged, so it was shipped like that. With everything going on in the world, our customer support teams are working hard to connect with everyone as quickly as possible, but it is taking longer than we would like for that to happen. Find low everyday prices and buy online for delivery or in-store pick-up. ... Best Seller in Chest Freezers. Amazon.co.uk: damaged items received. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Welcome to this awesome platform! I'm not sure they can even authorize something like that so we'd be wasting our time. 2 Returning a damaged item promptly If you're at home when the delivery company arrives, you’ll usually be asked to sign to accept the delivery. The open box price on that item is $125 off, so we should at least get that. I was at the BestBuy in Deptford NJ looking at the tvs. © 2018 Best Buy. Would you buy … Any helpful input and insight is greatly appreciated. Hi all, I posted an item of collectable glassware, well wrapped to a successful bidder on eBay as I have done on many occasions. I did not get to use the item until yesterday when I noticed there was a hole in it. I became an Elite Plus member last year because I thought I would receive top-notch customer service but it looks like the better member you are, the worse you are treated. Where are they now? The total price of the sale, including shipping, was $16.50. I ordered a small refrigerator and after unpacking the whole thing noticed it was damaged. In the event you still need help, send me a private message with confirmation of your full name, phone number, email address, and order number so I can look at what may be possible going forward. $248.00 $ 248. If you're asked to sign a card or electronic device that says you confirm that the goods are received in good condition, don’t worry, you won’t be signing your rights away. Hey I got a buyer message she bought a new jumpsuit 3 weeks ago and said she was in hospital and didn't see it till yesterday and said there was a stain on crotch area. We use cookies to make the … The last company I had this much trouble with was Sears. Problems With An Order - Damaged in Shipping, Defective or Incorrect Items. Select Your Cookie Preferences. We picked it up yesterday evening and when we unpacked it from the carton, we noticed that it had a large dent on the side. FREE Shipping on orders over $25 shipped by Amazon. They offered me a 10% discount, which amounts to only $50. Thank you for sharing this experience here on the Best Buy forum. I called 888-BEST-BUY this morning and was put through to customer service in the Philippines. Please be sure you are calling the number provided here, and not the general Geek Squad line you have been reaching out to. 00. They offered me a 10% discount, which amounts to only $50. Shop for Appliances Outlet at Best Buy. Shopping should be fun, so it’s absolutely not ideal for the two mini fridges to arrive damaged. Our policy further states that once an item has been opened, its tag removed, or its packaging altered in any … A: Answer Thanks for showing interest in our 3- Year Accidental Geek Squad Protection. Skip the minimum needed to buy cheap "Add-on" items with a pre-order. 1. If they have opened a case, state that by washing it, they've accepted the jacket and you cannot be responsible for any damage caused. I purchased the following item on Ebay, No: 330380646153 (sorry, unable to post links) The item has been delivered and is damaged. Keep in mind that you must be within all of the parameters within our Return & Exchange Promise to qualify for a return. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY … I called 888-BEST-BUY this morning and was put through to customer service in the Philippines. I bought a makeup brush on 26 February paid immediately. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I'm not new to selling, I've had a selling account for several years and shipped hundreds of items and have never seen such a disregard for a package. Shop Damaged Goods [CD] at Best Buy. by philpot on February 23rd 2013, 9:05 am. Find low everyday prices and buy online for delivery or in-store pick-up Find low everyday prices and buy online for delivery or in-store pick-up Price Match Guarantee. I feel that we should get a scratch & dent price because we got a dented item. Would you buy damaged items? Shop for open box items at Best Buy. Shopping should be fun, so it’s absolutely not ideal for the two mini fridges to arrive damaged. This dedicated team is equipped with all of the tools necessary to assist here, and deal exclusively with instances such as this. 4.2 out of 5 stars 1,468. The item is damaged bad enough that it can't be resold. Free Shipping by Amazon ... Best Seller in Vegetable Juice Beverages. But it has aChip,hairline crack,nibble or some sort of damage. At this point, as it has been a while since you originally reached out, are you still in need of assistance or have you already spoken with one of our customer support teams? I found a customer service person and told him I wanted it. Yes, they should have contacted you first before washing it. I don't know what to do as they are demanding a refund. Shop for damages at Best Buy. Best Buy Outlet is a great place to find discount electronics. 17-32 of over 10,000 results for "damaged items for sale" Skip to main search results Amazon Prime. Damaged goods are certainly never ideal, so I would be seeking some support as well. Get it as soon as Tue, Dec 15. eBay holds you responsible for seeing that the item arrives as described when it reaches the customer, so it’s best to insure irreplaceable or high-value items. BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies. Arctic King ARC070S0ARBB 7 cu ft Chest Freezer, Black. Keep in mind that you must be within all of the parameters within our. Approved third parties also use these tools in connection with our display of ads. It was only £2.99, £2.00 postage. © 2018 Best Buy. I feel like a store manager isn't going to be very helpful to us because we bought the item online and picked it up at a warehouse. When you buy something, you’re usually on your own if the item is stolen or damaged. For `` damaged items of the parameters within our a customer, it s. Some support as well box price on that item is $ 125 off, so it ’ s to... From 8 a.m. to 11 p.m. CT, seven days a week ago and left positive feedback also these. Bought a makeup brush on 26 February paid immediately our display of ads and after unpacking the whole thing it... 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